GoldCare Explained

GoldCare is one of the leading home delivery services in the UK for all stoma, continence and anal irrigation products. Our customer service team are highly trained, friendly and enthusiastic.

As specialists dealing with daily orders for all types and makes of appliances we are also more likely than your local pharmacy to have what you need in stock.

Our community nurses are completely brand neutral with the freedom to use or recommend the most appropriate product for an individual patient. We work closely with your stoma care nurse and other health care professionals to ensure you receive the most appropriate products and care.

Delivered to your door free of charge

24 - 48 hour delivery

Freephone Customer Care helpline 0800 592786

Delivered to your door free of charge

24 - 48 hour delivery

Freephone Customer Care helpline 0800 592786

The GoldCare Service

What does our service include?

We are here to help Monday to Friday 9am-5pm
Our service includes 24-48 hour delivery of all items upon receipt of prescription with text reminders
We have GoldCare Junior designed for our younger customers
We can cut the flanges on your pouch to any size or shape
We can cover filters, fasten closures or couple two piece systems if required
Our nurses offer a support belt fitting service if required
Freephone telephone service for use by GoldCare customers and health care professionals, 0800 592 786
Repeat dispensing, talk to our customer care staff for details
Electronic prescription service or our pre-paid postal service
Our customer care team can supply samples of products from any manufacturer for you to try, free of charge
We will sometimes liaise with your health care professional to ensure all products sent out are appropriate
Get over the phone advice from our nurses

Complimentary items include:

With your first delivery you will receive a complimentary toilet bag, curved scissors, mirror and clothing clip along with high quality cleansing wipes and disposal bags
You will receive cleansing wipes and disposal bags with every order, enough for every pouch change
Waterproof, washable mattress covers, single, double or king size
RADAR keys for access to disabled toilets
Spare toilet bags/adult and paediatric
Flat-pack bag stand

Register for GoldCare today!

Our home delivery service is free of charge, simple to use, efficient, discreet and completely stress free, so that you can relax knowing everything is taken care of.

We deliver any product from all manufacturers including: